What to Do Immediately After Experiencing Water Damage

Acting quickly and decisively in the immediate aftermath is pivotal to minimize the extent of the damage and prevent additional issues, such as mold growth.

Water damage can be a trying and disruptive event for homeowners. Acting quickly and decisively in the immediate aftermath is pivotal to minimize the extent of the damage and prevent additional issues, such as mold growth. By following these steps, homeowners can take control of the situation and begin restoring their property.

Assess the Situation Safely

Before taking any action, prioritize safety. If the source of the water damage is electrical, turn off the power at the breaker box to prevent electrical shock hazards. If structural damage is present, vacate the affected area and avoid entering until deemed safe by a qualified professional.

Stop the Water Source

The priority is to stop the flow of water. If the source is readily identifiable, such as a burst pipe or overflowing appliance, immediately stop the flow. For example, turn off the water supply valve to the affected appliance or close the main shut-off valve for the entire house. Contact a plumber for prompt assistance if the source is not readily apparent.

Minimize Additional Damage

Once the water source is halted, take steps to minimize further damage:

Remove Excess Water: Use towels, mops, and buckets to remove as much standing water as possible. For larger volumes of water, consider using a wet/dry vacuum.

Improve Airflow: Open windows and doors to promote ventilation and drying. Use fans to circulate air and quicken the drying process.

Move Furniture: Remove furniture and rugs from the affected area to prevent them from absorbing water and sustaining damage. Place furniture on blocks or risers to promote air circulation and drying underneath.

Salvage Belongings: Move wet belongings to a dry location for potential restoration—separate wet and dry items to prevent further contamination. Consult professional restoration services for valuable items, such as documents or electronics.

Document the Damage

Take photographs and video recordings of the water damage, including the date and time the damage was discovered, the extent of the damage (including the location and dimensions of affected areas), the source of the water damage (if identifiable), and any visible signs of mold growth. This detailed documentation will be invaluable when filing insurance claims or seeking repair reimbursement. Keeping a log of all actions and any communication with professionals involved in the restoration process is also recommended.

Contact the Insurance Company

Contact the insurance company to report the water damage as soon as possible. Provide a detailed account of the incident, including the time and date the damage occurred, the source of the water damage (if known), and the extent of the damage. The insurance representative will guide a client through the claims process, which may involve filing a formal claim and scheduling an adjuster's visit to assess the damage. Cooperate fully with the insurance company and provide all requested information promptly to facilitate a smooth claims process. Ask questions or seek clarification regarding coverage details or any aspect of the claim.

Consider Professional Help

For significant water damage or if the source is unknown or poses safety concerns, professional help is recommended. Water damage restoration companies have the proficiency and specialty equipment to effectively handle extensive water damage situations. They can evaluate the damage, extract water efficiently, and implement drying techniques to prevent mold growth. These professionals can also clean and restore salvageable belongings and recommend repairs for affected areas.

When to Call a Professional

While some water damage situations may be manageable for homeowners, professional assistance is highly recommended in several situations:

Sewage Backup: Sewage backups require specialized cleaning and disinfection procedures. Contact a professional restoration company to handle this hazardous situation.

Extensive Water Damage: Professional restoration companies have the expertise and equipment to handle the situation effectively and efficiently for large-scale water damage events.

Structural Damage: If water damage has caused structural issues, such as warped floors or weakened walls, consult a qualified contractor to assess the damage and recommend necessary repairs.

Mold Growth: Professional remediation is crucial to prevent health risks and verify complete removal if mold growth is suspected or confirmed.

Preventing Mold Growth

Mold thrives in damp environments. Prompt action to remove standing water and promote drying is essential to prevent mold growth. Professional restoration companies can also utilize specialized equipment and techniques to address mold concerns.

The Importance of Quick Action

By acting quickly and decisively after experiencing water damage, homeowners can significantly minimize the extent of the damage and prevent further issues. The above steps can help protect property, reduce daily disruption, and facilitate a smoother and more efficient restoration process. Remember, prompt action is pivotal to mitigating the consequences of water damage and verifying a successful recovery for the home.


Eco-Green of Arizona offers comprehensive water damage restoration and mold removal services in Goodyear, AZ, and nearby areas. We also specialize in cleaning carpets, upholstery, tile, grout, and mold remediation. Our 24-hour service and six-month warranty allow our customers to enjoy peace of mind and a healthy indoor environment. Call us at (623) 257-8787.

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